Retail Sales Associate, Maje, Century City

SMCP NORTH AMERICA (US, CANADA)•Los Angeles, CA

9h•Onsite

About The Position

SMCP is a fashion house that embodies Parisian elegance with its brands, Sandro and Maje. The company focuses on accessible luxury, combining high-fashion designs with sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by an experienced senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to offer Parisian chic with a modern twist, with collections that blend casual elegance and evening sophistication for individuals who value style and sustainability. SMCP is a forward-thinking company where innovation and sustainability converge, leading the accessible luxury market with a focus on growth, stability, and internal mobility. The culture fosters creativity, engagement, and career opportunities, with collections from Sandro and Maje offering timeless Parisian style with a contemporary edge. Joining SMCP means becoming part of an evolving story where passion, creativity, and sustainability are paramount.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.