Retail Operations Associate Los Angeles, California

Us, Canada•Los Angeles, CA

22h•Onsite

About The Position

SMCP is seeking a Retail Operations Associate for its Sandro/Maje stores at Bloomingdales, Beverly Center. This role is crucial for ensuring the smooth and efficient functioning of all back-of-house operations, which directly impacts the sales floor and customer experience. The associate will manage inventory, support visual merchandising, and ensure operational processes run seamlessly, contributing to the store's overall success and customer satisfaction. SMCP is a growing company operating in over 47 countries, committed to accessible luxury, sustainability, and fostering an inclusive culture. They aim to meet ambitious sustainability goals by 2030 and offer a dynamic work environment with opportunities for internal mobility.

Requirements

1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
Strong organizational skills and ability to work within established timelines.
High attention to detail and ability to manage multiple priorities.
Excellent problem-solving skills and a solutions-oriented mindset.
Brand-appropriate personal presentation.
Strong communication skills with team members and leadership.
Flexibility with scheduling to meet business needs.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Bilingual capabilities are a plus in key markets.

Responsibilities

Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor.
Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise.
Oversee markdown management by updating pricing and ensuring changes are reflected on the floor.
Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines.
Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines.
Replenish merchandise regularly to maintain product availability and a fresh, appealing display.
Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic.
Support shortage prevention strategies to minimize loss and protect store assets.
Assist with inventory control, including cycle counts and physical inventory preparation.
Ensure all safety protocols are followed to maintain a secure environment.
Keep the stockroom organized and efficient to support smooth store operations.
Implement best practices to optimize stockroom space and improve restocking processes.
Assist with POS operations, ensuring accurate and efficient customer transactions.
Greet and assist customers on the sales floor, enhancing their shopping experience.