Part-Time Retail Operations Associate - Barista
About The Position
The Museum of Life and Science, a 501(c3) nonprofit organization and a top North Carolina family destination for 75 years, is seeking a Part-Time Retail Operations Associate - Barista. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, including a butterfly conservatory and a science center. It is also an accredited zoo housing various animals. The Museum's mission is to foster lifelong learning and encourage an understanding of science, nature, and critical thinking through interactive and accessible experiences for a diverse community. The Museum collaborates with prominent institutions like NASA, NOAA, Duke University, NC State University, and UNC on research projects. The position supports the Museum’s mission by providing excellent customer service in the retail environment and maintaining operational protocols to safeguard Museum assets.
Requirements
- A demonstrated passion for customer service
- Ability to accurately handle cash, charge, check, and gift card transactions
- Basic knowledge of computer systems
- Ability to stand for up to 9 hours
- Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
- Ability to withstand prolonged periods of repetitive motions with hands/wrists
- Ability to lift 40 pounds
- Flexible schedule with weekend and potential evening work
Nice To Haves
- Sales/Retail Experience
- Coffee bar experience
- Spanish Fluency
- Visual Merchandising Experience
- Familiarity with Counterpoint
Responsibilities
- Provides exemplary customer service to all guests according to accepted service standards.
- Knowledgeable about current product lines and communicates product information to customers.
- Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, food handler guidelines, and other administrative duties.
- Supports coffee bar operations by serving beverages and food, on occasion.
- Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary retail operations.
- Knows and ensures that Museum policies and procedures are followed.
- Knows and adheres to all merchandising standards with high attention to detail.
- Always adheres to Museum safety procedures.
- Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
- Prioritizes the Museum’s values of inclusion and kindness in all interactions with staff, volunteers, and guests.
- Additional job-related duties as needed
Benefits
- Competitive compensation commensurate with experience
- Generous 403b retirement plan with employer contributions
- Health insurance
- Dental insurance
- Vision insurance
- Flex-spending plans
- Life insurance
- Long-term disability insurance
- Paid vacation and sick leave
- Nine paid annual holidays
- Employee appreciation events
- Family membership to the Museum
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
