Retail Operations Administrator
About The Position
Suncoast is seeking a proactive and detail-oriented professional to support daily operations at our St. Louis showroom and office. This position is ideal for someone who enjoys balancing customer interaction with behind-the-scenes coordination and administrative support. In this role, you’ll help manage showroom activity, assist clients and vendors, oversee inventory tracking, coordinate permits and documentation, and keep office processes running efficiently. As a central point of contact for the St. Louis location, you’ll contribute to a positive customer experience while helping the team stay organized and on schedule.
Requirements
- 2+ years of experience in an admin, customer service, showroom, or operations support role
- Strong customer service skills and a friendly, professional presence
- Comfortable managing inventory and working on a sales floor
- Proficient in Microsoft Office (especially Outlook and Excel)
- Highly organized with the ability to manage multiple priorities and deadlines
- Reliable, proactive, and comfortable working independently in a branch office setting
Nice To Haves
- Experience with permits, municipal processes, or construction administration is a strong asset
- Experience with Monday.com, Method, or similar tools is an asset (training provided)
Responsibilities
- Greet customers, manage the showroom sales floor, and provide product information and pricing guidance
- Handle customer inquiries, communications, and follow-ups via phone, email, and in-person
- Manage inventory tracking, stock levels, and showroom displays
- Coordinate the permit process, prepare and submit permit applications, track approvals, and communicate with municipalities
- Process sales orders, payments, and invoices
- Perform general administrative tasks (scheduling, filing, mail/courier, timesheets, etc.)
- Maintain organized records and support the local team with day-to-day operations
- Assist with service requests and basic project coordination as needed
Benefits
- Medical, Life, and AD&D benefits
- Paid federal holidays
- On-the-job training and support from the wider Suncoast team
- Supportive team culture with room for growth as the branch expands
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
