Retail Mobile Sales Associate

2020 Mobile Corp • Phoenix, AZ

12d • Onsite

About The Position

2020 Mobile Corp, a Boost Mobile Platinum Retailer, is seeking outgoing and motivated Retail Mobile Sales Associates to work in its Boost Mobile retail stores. Associates help customers select phones, plans, and accessories, explain technology and promotions, and provide a positive customer experience. The company provides training to candidates who are new to wireless sales. Associates work with teammates and managers, support store operations, and may assist with additional tasks and projects as needed. The role is onsite and may be full-time or part-time.

Requirements

• Must be 18 years or older.
• At least 6 months of customer service and/or retail sales experience.
• Basic experience using computers and mobile phones.
• Ability to handle confidential and sensitive information.
• Legally authorized to work in the United States without employer sponsorship.
• High school diploma or GED.
• Strong written and verbal communication skills.
• Positive, professional, can-do attitude.
• Ability to multitask, solve problems, and stay organized.
• Ability to stand for long periods on the sales floor.
• Ability to lift and/or move up to 15 pounds.
• Frequent standing, walking, talking, hearing, and use of hands and fingers.
• Occasional reaching, climbing, balancing, stooping, kneeling, and crouching.
• Ability to perform repetitive motions, including overhead reaching and typing.

Nice To Haves

• Previous experience in wireless or retail sales.
• Bilingual English and Spanish skills; preferred in some locations.

Responsibilities

• Create positive customer experiences with a friendly, service-first approach.
• Explain phones and plans and recommend suitable products and solutions.
• Attract new customers and build relationships with returning customers.
• Stay informed about phones, pricing, and promotions, and upsell when appropriate.
• Answer store phone calls and customer questions.
• Work toward daily, weekly, and monthly sales goals.
• Participate in local marketing and special events.
• Keep the store clean, organized, and ready for business.
• Use sales systems and follow company policies.
• Collaborate with teammates and managers.
• Assist with additional tasks or projects as needed.

Benefits

• Medical, dental, vision, and life insurance programs for full-time employees.
• Paid sick leave program.
• Discounts on phone devices and accessories.
• Commission program when goals and objectives are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED