About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. You are a visible, welcoming presence who greets customers and offers assistance. You support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You help customers learn about products, share loyalty program benefits, and contribute to sales goals while collaborating with colleagues across departments. At the end of the day, you help reorganize departments, restock merchandise, and prepare the space for the next day. The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. The work involves talking, lifting, frequent movement, standing, reaching, and use of computers and other technology. Colleagues must be able to stand for at least two consecutive hours, lift up to 50 pounds, and stoop, kneel, crouch, climb ladders, and reach above eye level. The position also requires close and color vision, depth perception, and focus adjustment.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create customer connections, help achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment and foster meaningful conversations.
  • Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
  • Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move frequently, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift up to 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives.
  • Keep the sales floor clean, organized, and prepared for customers; recover the floor and fitting rooms.
  • Update signs and pricing, replenish merchandise, and support merchandise moves.
  • Greet customers, listen to their needs, offer product guidance and assistance, and create a welcoming shopping experience.
  • Share loyalty program benefits and acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to support transactions and the shopping experience.
  • Collaborate across departments to support sales, meet shared goals, and elevate the customer experience.
  • Work toward daily sales goals and participate in sales-boosting events.
  • Reorganize departments, restock merchandise, and prepare the space for the next day.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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