Seasonal Fulfillment and Receiving Support Associate, Streets of South Point
About The Position
As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer interactions such as greeting shoppers, resolving issues, and carefully delivering curbside orders. You contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. You also support selling, goal achievement, and customer experiences through genuine hospitality. Work includes receiving and tagging merchandise, organizing the stockroom, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You share loyalty program benefits, help customers with their needs, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move, stand, reach with arms and hands, stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and provide warm, helpful customer service, including listening to and resolving customer issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers meet their needs, and contribute to sales goals.
- Collaborate with colleagues and help organize the stockroom and prepare the team for the next day.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
