Retail Merchandiser

Pyramid Global HospitalityOklahoma City, OK
Onsite

About The Position

Pyramid Global Hospitality is seeking a Retail Merchandiser for the OKANA Resort and Indoor WaterPark. This customer-facing role involves assisting resort customers in the retail store, maintaining store condition, stocking shelves, and ensuring displays are presentable. The Retail Merchandiser will need good knowledge of retail products to offer assistance and recommendations to increase sales. This position is part of the opening team for the new OKANA Resort & Indoor Waterpark in Oklahoma City.

Requirements

  • High school diploma; college degree preferred.
  • Previous retail experience is desirable.
  • Strong interpersonal skills and excellent customer service attitude.
  • Computer proficiency, including resort PMS and POS systems and Microsoft 365 suite.
  • Read, write, and speak English fluently.
  • Strong organizational skills and attention to detail to maintain the store in good condition.

Nice To Haves

  • College degree

Responsibilities

  • Assist guests with purchases of merchandise or other questions.
  • Process refunds, exchanges, room charges, employee discounts, gift certificates, and credit card purchases.
  • Pack orders to be shipped.
  • Maintain work area clean and organized.
  • Report all unsafe conditions immediately.
  • Stock, replenish, and retrieve merchandise and supplies.
  • Ensure all merchandise is correctly ticketed and priced.
  • Complete other duties as assigned by supervisor.
  • Provide guests with directions.
  • Assist with retail inventories.
  • Attend all mandatory meetings.
  • Close retail stores.
  • Open retail stores.

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Competitive wages
  • Growth opportunities
  • Festive environment
  • Perks & discounts
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