Retail Merchandiser

NBCUniversal•Universal City, CA

12d•$71,000 - $85,000•Onsite

About The Position

The Retail Commercial Specialist (Retail Merchandiser) independently manages location-specific assortment recommendations and store merchandising financial strategy for Universal Studios Hollywood and CityWalk retail locations. The role ensures appropriate merchandise assortments and placement by determining allocation quantities, assigning floor space, developing SKU-to-fixture plans, and establishing product adjacencies. It partners with Retail Operations, global merchandise product development and buying, planning, warehouse, and visual merchandising teams to create location-specific retail strategies informed by analytics and business insights. The position manages inventory flow, monitors out-of-stock conditions, and coordinates and directs floor sets, resets, and merchandise refreshes. It develops short- and long-term assortment strategies, store plans, program and inventory balance, allocation plans, multi-unit floor plans, and financial analyses. It also supports replenishment and inventory processes, communicates assortment and product concerns to store operators and buyers, and ensures plans comply with relevant retail, creative, Universal Creative, UDX, and intellectual-property standards. The role is an individual contributor and participates in environmental, health, and safety responsibilities under established policies and procedures.

Requirements

Bachelor’s degree from an accredited four-year college or university in a related field, or an equivalent combination of education and relevant experience.
At least 3 years of retail experience.
At least 1 year of operational retail management or merchandising/visual display experience.
Understanding of or experience with Adobe Creative Suite applications, including PowerPoint, InDesign, and Illustrator.
Strong project management skills and ability to manage multiple priorities and meet deadlines.
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Power BI, SharePoint, and Outlook.
Participation in meetings with global partners outside local business hours as needed.
Availability to work weekends, overnights, and holidays as needed.
Consistent attendance.

Nice To Haves

Experience with inventory and planning tools such as JDA, MDW, and Oracle.

Responsibilities

Own and manage product assortment assignments for Universal Studios Hollywood and CityWalk retail locations, defining short- and long-term strategic direction for each location.
Collaborate with global merchandise product development and planning teams on location-based strategy, line reviews, mobilization milestones, category and program call-outs, and item display minimums.
Develop store plans based on guest mix, seasonality, special events, attraction profiles, and store concepts.
Balance programs and inventory, direct allocation strategy, reevaluate program status, and negotiate changes as needed.
Develop multi-unit floor and SKU-to-fixture plans, implement location plans, conduct post-mortem evaluations, and orient plans to location financial results in accordance with applicable standards and guidelines.
Conduct financial analysis to evaluate program placement and make assortment or tactical changes in response to business trends.
Communicate needs, suggestions, stock concerns, and direction on assortment issues, merchandise exit strategies, product replacement, expiration, and quality issues to store operators and buyers, developers, and planners.
Monitor, track, and ensure the flow of goods, including new products, reorders, and delivery schedules.
Control updates to auto-replenishment schedules, display minimums, replenishment adjustments, and manual inventory orders; support store teams with caseline and confection concerns, inventory control, and RTV processes.
Follow established environmental, health, and safety policies, procedures, training, and team-member involvement activities.
Perform other duties as assigned.