Retail Merchandiser

Pyramid Global Hospitality

67d•Onsite

About The Position

Pyramid Global Hospitality is seeking a Retail Merchandiser to join the opening team at OKANA Resort & Indoor Waterpark. This role is part of the Retail team and involves assisting resort customers, maintaining the store's appearance, and increasing sales through product knowledge and recommendations. The position is customer-facing and requires a high school diploma (college degree preferred) and previous retail experience. The ideal candidate will have strong interpersonal skills, excellent customer service attitude, computer proficiency, and fluency in English.

Requirements

High school diploma; college degree preferred.
Previous retail experience is desirable.
Strong interpersonal skills and excellent customer service attitude.
Computer proficiency, including resort PMS and POS systems and Microsoft 365 suite.
Read, write, and speak English fluently.
Strong organizational skills and attention to detail to maintain the store in good condition.

Responsibilities

Assist guests with purchases of merchandise or other questions.
Process refunds, exchanges, room charges, employee discounts, gift certificates, and promotions.
Handle credit card purchases and pack orders to be shipped.
Maintain a clean and organized work area.
Report all unsafe conditions immediately.
Stock, replenish, and retrieve merchandise and supplies.
Ensure all merchandise is correctly ticketed and priced.
Complete other duties as assigned by supervisor.
Provide guests with directions.
Assist with retail inventories.
Attend all mandatory meetings.
Open and close retail stores.