Retail Merchandiser

Pyramid Global Hospitality

29d•Onsite

About The Position

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Retail team as a Retail Merchandiser. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates The Retail Merchandiser is a customer-facing position that interacts with and assists resort customers frequenting the retail store. They must keep the store in pristine condition, making sure shelves are stocked and all displays are maintained in presentable fashion. The Retail Attendant must have good knowledge of all retail products and be able to offer assistance and recommendations to increase sales.

Requirements

High school diploma: college degree preferred.
Previous retail experience is desirable.
Strong interpersonal skills and excellent customer service attitude
Computer proficiency, including resort PMS and POS systems and Microsoft 365 suite.
Read, write, and speak English fluently.
Strong organizational skills and attention to detail to maintain the store in good condition.

Responsibilities

Assist guests with purchases of merchandise or other questions.
Refunds, exchanges, room charges, employee discounts, gift certificates, promotions, credit card purchases,
Pack orders to be shipped.
Maintain work area clean and organized.
Report all unsafe conditions immediately.
Stock, replenish and retrieve merchandise and supplies.
Ensure all merchandise is correctly ticketed and priced.
Complete other duties as assigned by supervisor.
Provide guests with directions.
Assist with retail inventories.
Attend all mandatory meetings.
Close retail stores.
Open retail stores.