Retail Merchandise Manager

Michaels•Richfield, MN

6d•Onsite

About The Position

The Retail Merchandise Manager assists the Store Manager in leading store operations and ensuring compliance with company programs, policies, procedures, and applicable laws. The role provides Manager-on-Duty coverage and supports service standards, operational continuity, merchandising, inventory control, fulfillment, and store readiness. The manager plans workloads and prioritizes daily tasks with store leadership, leads truck execution, and oversees merchandising and inventory routines. The role also trains, coaches, and develops team members and partners in maintaining Asset Protection practices.

Requirements

At least 3 years of retail leadership experience.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, including compliance with applicable laws and requirements.
Ensure execution of company policies and standards and hold the team accountable for store conditions and results.
Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
Lead truck execution, including timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Plan workloads and prioritize daily tasks with store leadership to align staffing and execution with business needs.
Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
Oversee Planogram execution and ensure merchandising sets are completed accurately and on schedule.
Establish and maintain visual merchandising standards, including product placement and presentation.
Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
Manage inventory control to support product accuracy, integrity, and efficient stock movement.
Execute ad sets and ensure promotional signage and product placement are compliant and customer focused.
Complete price changes accurately and on time to maintain pricing integrity in the store and systems.
Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
Process RTVs and ASN receiving in compliance with procedures, with accurate documentation and inventory adjustments.
Manage store damage procedures, including proper handling and reporting, to reduce shrink.
Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
Partner in maintaining Asset Protection practices and reducing shrink through awareness, compliance, and safe operations.
Perform other duties as assigned.