Retail Manager-Merchandise (FullTime)

Michaels•Fairfax, VA

4d•Onsite

About The Position

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager assists the Store Manager with adherence to Standard Operating Procedures and company programs, provides Manager-on-Duty coverage, and leads truck execution, workload planning, inventory routines, planogram execution, and visual merchandising. The role also oversees promotional sets, price changes, Ship from Store fulfillment, returns to vendor, receiving, damages procedures, and team training and development. The position supports asset protection, shrink reduction, and a clean, organized, customer-ready store.

Requirements

At least 3 years of retail leadership experience.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements.
Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
Lead truck execution, including timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution with business needs.
Execute and maintain Store-In-Stock Optimization routines to support in-stock levels, replenishment accuracy, and sales readiness.
Oversee planogram execution, ensuring merchandising sets are completed accurately and on schedule.
Establish and maintain visual merchandising standards, including product placement and presentation.
Support a clean, organized, customer-ready store environment, including backroom organization and sales floor recovery.
Manage inventory control, ensuring product accuracy, integrity, and efficient stock movement.
Execute promotional ad sets, ensuring signage and product placement are compliant and customer-focused.
Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
Process returns to vendor and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
Manage store damage procedures, including proper handling, reporting, and shrink reduction.
Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
Partner in maintaining asset protection practices, reducing shrink through awareness, compliance, and safe operations.
Perform other duties as assigned.