Retail Merchandise Coordinator

TJX • Williston, VT

9d • Onsite

About The Position

The Retail Merchandise Coordinator is responsible for promoting an excellent customer experience and overseeing Associates at the front of the store. The role supports prompt, courteous customer service and promotes loyalty programs, while maintaining a clean and organized store and serving as a role model for outstanding service.

The Coordinator trains and mentors Associates on front-end principles and personalizing the customer experience. They assign registers, respond to point-of-sale coverage needs, coordinate breaks, address customer concerns, help prioritize store-plan tasks, communicate priorities and progress, and partner with Management on training needs. The role also supports shrink-reduction programs, credit and loyalty programs, safety awareness, and compliance with labor laws, policies, and procedures. Other duties may be assigned.

The position is based at Marshalls Store 0136 in Williston, Vermont. The starting pay range is USD $17.00 to $17.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Availability to work a flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Ability to multitask.
• Strong communication and organizational skills, with attention to detail.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors as a team player.
• Ability to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience and provide prompt, courteous service.
• Oversee Associates at the front of the store and promote loyalty programs.
• Lead by example by engaging and interacting with customers and maintaining a clean, organized store.
• Promote honesty, integrity, and confidentiality.
• Train and mentor Associates on front-end principles and on personalizing the customer experience while promoting loyalty programs.
• Assign registers, support point-of-sale coverage needs, and coordinate Associate breaks.
• Promptly address customer concerns and issues.
• Ensure Associates carry out tasks according to the store plan and prioritize work as needed.
• Communicate priorities and progress accurately and effectively with Management and Associates.
• Give and receive recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure compliance with labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates meeting service or hours requirements
• Medical, dental, and vision coverage for Associates meeting service or hours requirements
• Health savings account (HSA) for eligible Associates
• Health care flexible spending account (FSA) for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed