Retail Merchandise Coordinator Marshalls Fox Chapel

TJX•Pittsburgh, PA

6d•Onsite

About The Position

The Retail Merchandise Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing principles; and coordinates the efficient flow of goods with the Coordinator on Duty. The role monitors team productivity, coaches Associates, organizes back stock, maintains merchandising, signage, cleanliness, recovery, and backroom standards, and helps ensure compliance with recycling and applicable hazardous-waste programs. The position also supports training, store shrink-reduction goals, credit and loyalty programs, safety, and compliance with labor laws and company policies. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy, signage, organizational, cleanliness, recovery, and backroom standards.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) matching for Associates who meet service or hours requirements
Medical, dental, and vision coverage for Associates who meet service or hours requirements
Health savings account (HSA) for eligible Associates
Health care flexible spending account for eligible Associates
Life insurance for eligible Associates
Short- and long-term disability coverage for eligible Associates
Paid parental leave for eligible Associates
Paid holidays, vacation, and sick time for eligible Associates
Auto and home insurance discounts
Scholarship program
Adoption assistance