Retail associate Marshalls Fox Chapel

TJX•Pittsburgh, PA

10d•Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfying customer experience through customer engagement and by maintaining a clean, organized store environment. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple areas of the store to support business needs. Associates contribute to a positive store culture grounded in honesty, integrity, and respect, and may perform other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers while modeling established customer experience practices for internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Follow the merchandising philosophy, procedures, and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
Give and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
For associates meeting service or hours requirements: 401(k) match, medical/dental/vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick leave, auto/home insurance discounts, scholarship program, and adoption assistance