Seasonal Retail Merchandise Associate

The TJX Companies, Inc. • Northborough, MA

9d • $16 - $17 • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging with customers, following customer experience practices, and maintaining a clean, organized store. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained across multiple store areas to support business needs. The role also supports store culture, safety, and shrink-reduction efforts, and may include other assigned duties.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Ring customer purchases and returns accurately and count change according to operating procedures.
• Promote credit and loyalty programs.
• Follow the merchandising philosophy and established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain sales-floor organization, cleanliness, and recovery standards and help maintain the cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical, dental, and vision coverage for associates who meet service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed