Retail Media Administrator

Kingfisher

13d•Hybrid

About The Position

Working within B&Q’s Retail Media team to support the onboarding and set up of new accounts as well as the administrative duties to support our end-to-end process’s. Utilising our internal systems and our ad tech platform to support the team and create reporting. This is a newly formed role as part of the recently launched Retail Media team. As part of the team the activity you implement will drive a new revenue stream for B&Q, helping the business reach its overall growth targets. You will be professional and data-driven with a keen eye for detail and willing to support the wider team to deliver our goals.

Requirements

Strong written and verbal communication skills.
Previous experience of using CRM tools ideally Salesforce
Strong attention to detail & organisation skills.
Very proficient in using Microsoft office specifically Excel.
Experience of using mass communication tools such as mail merge

Responsibilities

Manage email and salesforce queries and triage to the right contact to resolve.
Raise invoices using the manual invoicing tool for monthly activity.
Track invoicing payments with finance and escalate to supplier /seller and partnership manager when overdue.
Set up Media accounts for new merchants and suppliers
Manage wallet top up process and communicate with sellers/suppliers/KAMs and Partnership managers
Track wallet spend and summarise data to partnership managers and KAMs
Own CoreIQ onboarding and user setup
Sponsored product approvals in ad tech system
Create and share useful information to share with suppliers/sellers to support campaign optimisations and encourage spend thoroughly monthly top tips newsletter.
Daily activity reporting (manual spreadsheet fulfilment)