Retail Media Account Director

Pacvue•Chicago, IL

50d•Remote

About The Position

We are looking for a client-centric leader and retail media strategist to join the Growth and Experience organization at Pacvue. The ideal candidate is a self-starter with a proven track record of demonstrating ownership, building advertising strategies, and delivering results. Candidates must have a passion for retail media, creative problem solving, and take a "learn and be curious" mindset into their daily work. This position requires strong communication skills in order to gain alignment in pursuit of solutions to complex business problems. At times it will also require execution of media hands on keys across various retail media platforms. This includes activities such as creating and managing paid search and display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, designing and highlighting operational KPIs or opportunities that impact advertising effectiveness, and more.

Requirements

7+ years' experience working in retail media
Previous enterprise level account management experience is a must
Previous experience in people management, coaching, and developing others is strongly preferred
The ideal candidate will be a self-starter, demonstrate ownership, work collaboratively, be transparent, and be action and results oriented
Proven track record in relationship building and account management
Proven success in driving results and implementing ideas in a fast-paced environment
Proven industry expertise, passion for mentorship, and ability to teach and motivate others
Demonstrate an in-depth understanding of how the Amazon marketplace and flywheel works
Works efficiently and is always looking to streamline processes and workflows
Excellent organizational and communication skills
Strong analytical skills are a must
Moderate Excel skills are a must

Nice To Haves

Previous product management, project management, financial analysis, and negotiation is a plus

Responsibilities

Fully own client relationships by providing best in class account management, building solid rapport, demonstrating transparency, and delivering results against joint business objectives
Manage a small team of Sr. Account Managers and Account Managers to deliver to clients' business objectives
Drive client test & learn calendar and ensure you are always bringing new ideas to the client
Contribute to the Pacvue product by providing input and recommendations on new features and functionality
Showcase the power of Pacvue's technology by delivering on client objectives and contributing to industry training & education programs
Act as a leader on the Pacvue Growth & Experience team through knowledge sharing with the broader Pacvue team
Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
Measure efficacy of the strategy through regular reporting against core marketing KPIs and ad-hoc audits to identify areas for refinement
Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement
Highlight incremental sales opportunities to clients through participation in Retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs
Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives
Develop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendars
Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds
Prepare weekly and monthly advertising reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client's product portfolio
Responsible for reporting, analysis and communication with Pacvue management teams
Maximize share, revenue, and profitability for clients while integrating client's internal objectives such as driving innovation or key items or product lines
Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs