Retail Master Club Fitter

DICK'S Sporting Goods • Thornton, CO

14d • $19 - $27 • Onsite

About The Position

The Retail Master Club Fitter builds relationships with golfers and works one-on-one with customers and teammates to provide a positive club fitting experience. The role supports the Operations Sales Manager in meeting sales, profit contribution, and profit-and-loss objectives by overseeing the department’s sales effort. It drives sales in golf services, including simulator and putting green services, special orders, pre-owned equipment, club fitting and repair programs, and accessories. The position also trains and certifies club fitters, performs customer club fittings and repairs, and serves as a source of golf-services knowledge for customers and teammates.

The role monitors the selling floor’s sales, customer service, and operational efforts; analyzes golf sales reports and communicates results and opportunities to teammates; and helps ensure department scheduling and daily assignments are on task. It assists store management with general supervision, including assigned opening and closing duties as a Key Carrier. The fitter plans and executes golf directives, supports shrinkage goals, and complies with applicable store-operation regulations and company policies.

Requirements

• 1–3 years of retail experience preferred.
• 1–3 years of golf industry experience preferred.

Nice To Haves

• 1–3 years of retail experience.
• 1–3 years of golf industry experience.

Responsibilities

• Analyze Golf sales reports and data to understand business results and opportunities, and communicate results to teammates.
• Build and maintain effective customer relationships, greet and acknowledge customers, and provide assistance as needed or requested.
• Monitor sales, customer service, and operational efforts on the selling floor.
• Serve as a point of contact for golf-services knowledge and communicate company golf-services standards to customers and teammates.
• Maintain knowledge of products and services, merchandise promotions, test merchandise, and advertising.
• Manage store-services sales by performing customer club fittings and repairs.
• Train teammates on services, specialized selling techniques, and services technology; train and certify club fitters.
• Ensure department scheduling, workplace organization, and daily teammate assignments are on task.
• Communicate company initiatives, programs, promotions, and services to department teammates.
• Assist store management with general supervision in accordance with company policies and procedures, including assigned store opening and closing coverage as a Key Carrier.
• Plan and execute golf directives.
• Partner with teammates and management to support shrinkage goals and ensure merchandise used for display is handled and accounted for properly.
• Comply with federal, state, and local regulations regarding store operations.
• Perform other tasks assigned by management.

Benefits

• The company offers a generous suite of benefits; details are available at www.benefityourliferesources.com.
• DICK’S Sporting Goods complies with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed