Retail Master Club Fitter

DICK'S Sporting Goods • San Diego, CA

1d • $22 - $30 • Onsite

About The Position

The Retail Master Club Fitter builds relationships with golfers and works one-on-one with customers and teammates to create a positive club-fitting experience. The role supports the Operations Sales Manager in achieving sales, profit contribution, and profit-and-loss objectives by overseeing the department’s sales efforts. It also trains and certifies club fitters and drives sales of golf services, including simulator and putting-green services, special orders, pre-owned clubs, club fitting and repair programs, and accessories.

The position monitors golf sales performance, customer service, and operational efforts; provides knowledge about golf services and company standards; and manages services sales by fitting and repairing clubs. It also helps coordinate department schedules and teammate assignments, communicates company initiatives, supports store management and assigned opening or closing coverage as a Key Carrier, and plans and executes golf directives. The role contributes to shrink control, follows applicable regulations, and performs other tasks assigned by management.

Requirements

• 1–3 years of retail experience preferred.
• 1–3 years of golf industry experience preferred.

Nice To Haves

• 1–3 years of retail experience.
• 1–3 years of golf industry experience.

Responsibilities

• Analyze golf sales reports and data to understand business results and opportunities, and communicate findings to teammates.
• Build and maintain customer relationships, greet and acknowledge customers, and offer assistance as needed or requested.
• Monitor sales, customer service, and operational efforts on the selling floor.
• Serve as a point of contact for customers and teammates on golf services and communicate the company’s golf services standards.
• Maintain knowledge of products, services, merchandise promotions, test merchandise, and advertising.
• Manage store-services sales by performing customer club fittings and repairs.
• Train teammates on services, specialized selling techniques, and services technology.
• Ensure department scheduling, workplace organization, and daily teammate assignments are on task.
• Communicate company initiatives, programs, promotions, and services to department teammates.
• Assist store management with general supervision in accordance with company policies and procedures, including assigned store opening and closing coverage as a Key Carrier.
• Plan and execute golf directives.
• Partner with teammates and management to meet shrinkage goals by setting expectations for merchandise display and handling so merchandise is accounted for.
• Comply with federal, state, and local regulations regarding store operations.
• Perform other tasks assigned by management.

Benefits

• The company states that it offers a generous suite of benefits; details are available at the referenced benefits website.
• Paid leave in accordance with applicable state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed