Retail Marketing & Store Experience Intern (Summer 2027)

L.L.Bean • Freeport, NY

2d • Hybrid

About The Position

L.L.Bean is seeking a summer intern to support its Retail Marketing & Store Experience team and its 75+ retail stores, including the Flagship Freeport store. The intern will work alongside the marketing and store experience team, supporting the Senior Manager of Store Experience & Visual Merchandising, the Manager of Store Experience & Marketing, and the Retail Events team. The team plans and evaluates marketing and events intended to bring the L.L.Bean brand to life in stores, improve customer experiences, drive store traffic, and support sales growth and profitability.

The internship includes a designated project aligned with the intern’s interests, field of study, and career goals while addressing a need within the retail marketing organization. Project results will be presented to and defended before senior leadership at the end of the summer. The internship is typically nine weeks, from June 1, 2027, through July 30, 2027, and is a 32–36-hour-per-week, in-office role based at L.L.Bean’s Freeport, Maine headquarters. The posting describes an expectation to be onsite at least four days per week, Monday through Thursday, while also noting potential work at the headquarters, Flagship Campus, and regional locations. A variable schedule may include nights or weekends, and travel to new store opening events may be needed.

The intern must have reliable transportation and arrange personal housing within commuting distance of Freeport. Housing leads and referrals will be provided; interns without housing within 50 miles of headquarters may be eligible for a housing stipend, subject to case-by-case review. The role may involve extended periods on one’s feet and occasionally lifting or moving items weighing up to 40 pounds, with or without reasonable accommodation.

Requirements

• Currently enrolled in a four-year college or university degree program.
• Minimum cumulative GPA of 3.0.
• Interest, passion, or experience in retail, marketing, merchandising, or a related field, and curiosity about pursuing a career in the outdoor apparel and gear industry.
• Reliable transportation for the duration of the internship; the role is not remote and requires onsite work at the Freeport headquarters four days per week.
• Ability to arrange personal housing within commuting distance of Freeport, Maine.
• Previous retail store experience and understanding of store operations.
• Ability to work a variable and flexible schedule that may include nights or weekends, as needed to support retail.
• Prior retail or service experience; customer service experience in retail, restaurants, hospitality, or similar settings is required.
• Passion for the outdoors and L.L.Bean’s core activities.
• Proven leadership skills and ability to develop and motivate others.
• Ability to build strong partnerships and work collaboratively to achieve goals.
• Demonstrated problem-solving and critical-thinking skills.
• Ability to maintain enthusiasm, motivation, and a positive attitude.
• Established time-management and organizational skills.
• Demonstrated interpersonal, written, and verbal communication skills.
• Strong business acumen and ability to achieve sales and service goals.
• Ability to multitask and strong attention to detail; highly collaborative.
• Ability to travel to new store opening events as needed, which may involve occasional early or late shifts, extended periods on one’s feet, and occasionally lifting or moving items weighing up to 40 pounds, with or without reasonable accommodation.
• Ability to comply with health and safety guidelines, policies, procedures, and expectations.

Nice To Haves

• Not specified.

Responsibilities

• Learn and shadow all levels of the Retail Marketing & Store Experience team.
• Assist with planning, executing, and reviewing retail store events after they take place; bring an innovative, sales- and brand-focused approach.
• Attend or facilitate retail events as appropriate.
• Prepare for and participate in departmental and cross-functional meetings.
• Assist with or lead analysis of retail events.
• Support processes and daily store issues, potentially working at headquarters, the Flagship Campus, and regional locations.
• Provide retail home office administrative support, including file management, meeting preparation, and communications.
• Demonstrate leadership that promotes L.L.Bean’s core values, brand, culture, and mission.
• Support inspiring brand presentations through thoughtful marketing efforts.
• Use problem-solving, analytical, and critical-thinking skills to plan and execute actions that meet service and sales goals.
• Deliver world-class customer service.
• Travel to new store opening events as needed.
• Follow the L.L.Bean Comprehensive Health and Safety program and take appropriate action to rectify unsafe conditions.
• Assume additional responsibilities as assigned.

Benefits

• Potential eligibility for a housing stipend for interns without access to housing within 50 miles of the Freeport headquarters; eligibility is reviewed case by case.
• Benefits package with programs and perks designed to support health and financial goals and work-life balance; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern