Retail Manager - Year Round - Full Time

Steamboat Ski Resort•Steamboat Springs, CO

12d

About The Position

Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. The Steamboat retail team is looking for a strong leader to join our year-round operations managing the SSRC retail stores located downtown Steamboat. This position will be directly responsible for managing multiple retail shops and associate teams. Shops include The North Face and Steamboat Apparel and Gifts. If you have at least two year of experience in a retail environment and as a supervisor then please apply and find your Steamboat Dream job today!!! Shifts include weekends. Resume Required

Requirements

Minimum 2 years retail, garment or similar experience required
Minimum 2 years guest service experience required
Minimum 2 years supervisory experience required
Minimum 1 year cash handling experience required
Strong proficiency with Microsoft Office software including Excel, Word, and Outlook
Exceptional people and language skills
Prompt, accurate and professional judgment in a fast-paced environment
Mathematical skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percent’s
Must possess a high level of professionalism and guest service skills to ensure that quality and consistent customer service standards are met
Must have valid driver’s license and successfully complete motor vehicle record check and meet company insurability standards
Must be extremely detail oriented and self-motivated
Must be able to stand 80% of shift and move quickly and efficiently from one area to the next
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
Must be at least 18 years of age
Ability to stand for long periods of time.
Must be able to lift and carry box’s that weigh up to 50 lbs.

Responsibilities

Responsible for management and supervision of SSRC’s above retail locations
Administration of expense, labor, and revenue budgets, merchandising and inventory control to meet budgets.
Responsible for staff management including hiring, training, scheduling, team building, coaching, evaluations and disciplinary action and staff administration tasks.
Readily available "on the floor" to answer questions, motivate, and provide support necessary for staff.
Identify, organize, and complete equipment or facility maintenance projects
Understand and ensure compliance with company policies and procedures.
Ability to work under stressful situations while maintaining good customer relations
Communicate directly with clients and vendors regarding any issues and concerns that arise
Other duties as assigned
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass