Retail Manager - Fishing Camping

Bass Pro Shops•Baltimore, MD

1d•$45,000 - $62,000•Onsite

About The Position

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The manager is responsible for meeting or exceeding all financial plans and executing all sales plans as directed by the Company. They will also obtain "Manager on Duty" responsibilities, maintain planograms as set by the Corporate Office, and staff departments with service-oriented associates. This includes interviewing, selection, training coordination, performance appraisal preparation and approval, merit/promotional increase recommendations, weekly work schedule preparation, and coaching/motivating associates. The manager resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws. They provide a legendary experience for every customer by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs like CLUB Membership, VOC, and In-Store Pick-up.

Requirements

Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of financial, legal, and technical information.
Ability to read and analyze certain reports.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
Demonstrated use of Team concept of Management.

Responsibilities

Supervises one or more Sales Departments.
Manages merchandise presentation, inventory control, pricing, and sales enhancements.
Oversees staff selection and development.
Ensures a high level of customer service.
Meets or exceeds financial plans and sales plans.
Opens and closes the store, acting as Manager on Duty.
Maintains planograms.
Interviews, selects, trains, and develops department associates.
Prepares and approves performance appraisals and recommends increases.
Prepares weekly work schedules.
Coaches and motivates associates.
Resolves customer and associate issues.
Conducts supervisory responsibilities in accordance with company policies.
Assists customers in making buying decisions.
Promotes company programs such as CLUB Membership, VOC, and In-Store Pick-up.