Retail Manager 1
About The Position
Sodexo is seeking a results-driven Retail Food Manager to lead retail dining operations at Kaiser Permanente in Walnut Creek, California. This role is ideal for an experienced food service leader who is passionate about delivering exceptional customer experiences in a fast-paced healthcare environment. The Retail Food Manager will play a key role in driving retail performance, ensuring food safety and compliance, and leading high-performing teams aligned with Sodexo’s service excellence standards. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges.
Requirements
- Proven experience managing retail food service operations, preferably in a healthcare or high-volume environment
- Strong operational and financial acumen, including budgeting, inventory control, and labor management
- Solid knowledge of food safety standards, California health codes, and regulatory compliance
- A hands-on leadership style with the ability to motivate teams, manage change, and deliver consistent results
- High School Diploma, GED or equivalent experience
Responsibilities
- Lead day-to-day retail food operations, including cafés, grab-and-go venues, and retail food concepts within the medical campus
- Drive sales growth, customer satisfaction, and operational efficiency through strong merchandising, service standards, and financial oversight
- Ensure compliance with food safety, sanitation, and Kaiser Permanente and Sodexo policies, as well as state and local health regulations
- Hire, train, coach, and engage frontline employees while promoting a culture of accountability, safety, and customer-centered service
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
