Project Manager 1 1

SapiensCedar Rapids, IA
Remote

About The Position

Reporting to the Director of Project Management, the Project Manager is responsible for delivering projects successfully on time, within scope, and on budget. This role serves as the primary point of accountability for both internal Sapiens stakeholders and external clients, ensuring alignment, transparency, and effective execution throughout the project lifecycle. The Project Manager oversees all aspects of project delivery, including planning, execution, progress reporting, and issue resolution. They proactively identify risks and implement mitigation strategies to keep projects on track and meet defined objectives. Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on budget. Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members. Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live. Create, monitor, and execute project plans. Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets. Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc Estimate and create project budgets including but not limited to tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team. Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items. Audit implementations to ensure the implementation processes defined internally are followed. Manage customer expectations and deliverables including as appropriate client issues management and escalation. Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues. Support the sales functions to expand the customer relationship beyond the projects. Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project. Work with Sapiens finance and legal teams to create and approve client statements of work contracts. Working knowledge of Clients License Service Agreement Provide feedback for annual performance reviews for direct team members.

Requirements

  • Minimum of 12 years of experience managing large complex projects/programs ($3+ MM) within the L&A vertical
  • Minimum of 10 years of L&A Domain expertise
  • Experience with managing all aspects of policy administration system implementation and integration.
  • Experience with managing all aspects of underwriting, application, and illustrations system implementation and integration.
  • Knowledge and understanding of Agile and waterfall methodologies.
  • Ability to work and thrive in a global delivery model (onshore/offshore)
  • Must be able to motivate and energize a globally distributed team.
  • Proven ability to work with changing priorities and quickly adapt to change.
  • Ability to understand complex L&A business processes.
  • Consultative and facilitation skills
  • Demonstrated engagement and influencing at CxO level.
  • Strong written and verbal communications skills
  • Experience with project management tools (MS Project, JIRA, etc.)
  • Strong customer support experience
  • Strong oral, written, and presentation communication skills.
  • Minimum of a bachelor’s degree

Nice To Haves

  • Working knowledge of Clients License Service Agreement

Responsibilities

  • Deliver projects successfully on time, within scope, and on budget.
  • Serve as the primary point of accountability for internal stakeholders and external clients.
  • Ensure alignment, transparency, and effective execution throughout the project lifecycle.
  • Oversee all aspects of project delivery, including planning, execution, progress reporting, and issue resolution.
  • Proactively identify risks and implement mitigation strategies.
  • Utilize Agile or waterfall project management methodologies and relevant supporting software.
  • Work with resource managers to assign qualified project team members.
  • Manage business analysts, developers, and testers throughout the project lifecycle.
  • Create, monitor, and execute project plans.
  • Work closely with project technical leads in the creation and management of project artifacts, schedules, and budgets.
  • Provide customer project statuses, maintain project timelines, and report on project plan performance.
  • Estimate and create project budgets, track and monitor project costs, and review budgets and costs with the customer and internal management.
  • Manage and maintain detailed project time records for all project team members.
  • Manage problem reports and work with the technical lead on scheduling workarounds and fixes.
  • Audit implementations to ensure internal processes are followed.
  • Manage customer expectations and deliverables, including client issues management and escalation.
  • Report, document, and manage risks, risk mitigation activities, and the resolution of system delivery and support issues.
  • Support sales functions to expand customer relationships.
  • Participate in strategic planning sessions with clients and management.
  • Work with Sapiens finance and legal teams to create and approve client statements of work contracts.
  • Provide feedback for annual performance reviews for direct team members.
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