Retail Manager - Patriots Point Naval & Maritime Museum

Aramark • Mount Pleasant, SC

2d • Onsite

About The Position

The Retail Manager is responsible for the operations of assigned retail locations. This role ensures efficient store operations in line with Aramark’s policies, procedures, and client contract. The Manager coordinates the store’s guest services to ensure staff members and guests experience a positive impression of the facility. This includes responsibility for overall store merchandising, product inventory, purchasing, and other needs to fulfill operations.

Requirements

• Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
• Requires a bachelor's degree or equivalent experience in business or another related field
• Familiar with Microsoft Office and Point of Sales systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• Ability to demonstrate excellent customer service using Aramark's standard service mode

Nice To Haves

• Profit and loss (P&L) accountability and /or contract -managed service experience preferred

Responsibilities

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level