Retail Manager 2
About The Position
Sodexo is seeking a customer-focused, results-oriented Retail Manager 2 to oversee retail food operations at Fisher-Titus Medical Center in Norwalk, Ohio. In this role, you will manage the daily operations of the hospital café and retail dining services, including grab-and-go offerings, while ensuring exceptional customer service, operational efficiency, and an outstanding dining experience for patients, visitors, and staff. The ideal candidate will have experience in a fast-paced food retail environment and a passion for delivering high-quality service and driving operational success.
Requirements
- High School Diploma or GED or Equivalent
- 1 year minimum management experience
- Strong leadership and excellent communication skills
- Prior experience promoting national brands with clients and customers in a hospital environment
- Proven client relationship and customer service skills
Responsibilities
- Lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes
- Conduct retail brand standard audits (in-house and national brands)
- Maintain integrity of retail branded concept standards (national and in-house brands)
- Responsible for marketing and merchandising of products
- Manage vendor relationships and compliance
Benefits
- Medical
- Dental
- Vision Care
- Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off
- Company Holidays
- Career Growth Opportunities
- Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
