Retail Manager II Wingate University

Compass Group•Wingate, NC
•$65,000 - $75,000•Onsite

About The Position

Wingate University Dining is seeking an energetic, hands-on Retail Manager to oversee our branded retail locations, including Chick-fil-A, Starbucks, and Einstein Bros. Bagels. The ideal candidate has previous restaurant, retail, hospitality, or national brand experience and enjoys leading teams, developing associates, and driving operational results.

Requirements

  • 2+ years of restaurant, retail, hospitality, or food-service management experience preferred
  • National brand experience preferred
  • Strong leadership, communication, and organizational skills
  • Experience with scheduling, ordering, inventory, and cost control
  • Energetic, positive, and comfortable working in a fast-paced environment
  • Open availability, including nights and weekends

Responsibilities

  • Oversee daily operations of Chick-fil-A, Starbucks, and Einstein Bros.
  • Schedule and manage supervisors, leads, and hourly associates
  • Manage ordering, receiving, inventory, and product availability
  • Review PLMs, sales, labor, and operational performance
  • Lead associate training, development, and onboarding
  • Maintain brand, food safety, sanitation, and service standards
  • Complete audits and follow up on operational opportunities
  • Obtain and maintain required Chick-fil-A certification.
  • Obtain Starbucks and Einsteins Training.
  • Coach and hold team members accountable while creating a positive work environment
  • Partner with the General Manager and university leadership to support dining goals

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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