Retail Loss Prevention Detective

TJMaxx•Shreveport, LA

4d•Onsite

About The Position

This position is responsible for executing daily tasks related to Store Loss Prevention and safety programs. Key duties include maintaining positive relationships with Store Management, conducting apprehensions in line with company policies, and communicating with store Associates regarding damage and shrink initiatives. The role involves identifying and resolving both internal and external theft, adhering to established shoplifter guidelines, and providing excellent customer service. The detective will promote a culture of honesty and integrity, maintain confidentiality, and participate in investigations and surveillance as assigned. Responsibilities also include ensuring apprehensions align with store theft activity, accurately completing and distributing paperwork, maintaining appropriate evidence, understanding law enforcement procedures, and professionally engaging in legal activities such as police calls. The role coordinates and completes shrink-related activities with Store Management, adheres to all labor laws and policies, supports store shrink reduction goals, encourages Associate use of shrink reduction resources, and promotes safety awareness to maintain a safe environment.

Requirements

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative / analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs
Maintains positive relationships with Store Management
Conducts apprehensions within established policies and guidelines
Communicates with store Associates on damage and shrink initiatives
Identifies and resolves internal and external theft
Adheres to established shoplifter guidelines and policies
Provides timely, courteous and knowledgeable service to customers
Promotes a culture of honesty and integrity; maintains confidentiality
Observes, apprehends, and/or deters any acts of dishonesty from outside sources
Participates in investigations and surveillance as assigned
Ensures apprehensions are consistent with store theft activity
Completes and distributes paperwork in an accurate and timely manner
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
Coordinates and complete shrink related activities in partnership with Store Management
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)