Retail Loss Prevention Detective

The TJX Companies, Inc.•Warren, OH

22h•Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. This position is for a Retail Loss Prevention Detective, responsible for completing daily tasks for Store Loss Prevention and safety programs, maintaining positive relationships with Store Management, and conducting apprehensions within established policies and guidelines. The role involves communicating with store Associates on damage and shrink initiatives, identifying and resolving internal and external theft, and adhering to established shoplifter guidelines and policies. The detective will provide timely, courteous, and knowledgeable service to customers, promote a culture of honesty and integrity, maintain confidentiality, observe, apprehend, and/or deter acts of dishonesty from outside sources. Responsibilities also include participating in investigations and surveillance, ensuring consistent apprehensions, completing and distributing paperwork accurately, maintaining appropriate evidence, understanding law enforcement procedures, and professionally participating in legal activities. The role coordinates and completes shrink-related activities in partnership with Store Management, adheres to all labor laws, policies, and procedures, supports store shrink reduction goals and programs, encourages Associate use of shrink reduction resources, and promotes safety awareness.

Requirements

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative / analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Standout teammate, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs
Maintains positive relationships with Store Management
Conducts apprehensions within established policies and guidelines
Communicates with store Associates on damage and shrink initiatives
Identifies and resolves internal and external theft
Adheres to established shoplifter guidelines and policies
Provides timely, courteous and knowledgeable service to customers
Promotes a culture of honesty and integrity; maintains confidentiality
Observes, apprehends, and/or deters any acts of dishonesty from outside sources
Participates in investigations and surveillance as assigned
Ensures apprehensions are consistent with store theft activity
Completes and distributes paperwork in an accurate and timely manner
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
Coordinates and complete shrink related activities in partnership with Store Management
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)
competitive salary and benefits package