Retail Loan Servicer

BANK FIRST•Manitowoc, WI

5d•Onsite

About The Position

A Retail Loan Servicer is primarily responsible for maintaining the accuracy of the loan accounting system, performing post-closing audits and tracking policy and file exceptions. Position requires a good knowledge of loan documentation ensuring loan files are scanned and archived properly. Position also requires excellent customer service, attention to detail, computer skills, and the ability to handle multiple tasks. Candidate must work well in a team environment.

Requirements

Associate Degree in Accounting &/or Finance.
Must be able to establish good working priorities, organize work, meet deadlines and adjust to priorities in a fast-paced working environment.
Must have strong communication skills
Must have strong written skills
Excellent organizational skills
Attention to details

Nice To Haves

Experience in secondary market mortgage operations preferred

Responsibilities

Perform post-closing tasks including collateral lien perfection, file organization, and loan policy and file exception tracking.
Clear non-post transaction items from previous day.
Send daily remittance to Investors, sell/deliver loans to Investors, research rejects and manage repurchased loans.
Maintain insurance and disburse premiums on escrowed loans.
Complete daily/monthly balancing of loan general ledger accounts.
Research out of balance and outstanding items.
Handle credit bureau reporting and corrections.
Complete loan system maintenance and verify maintenance completed by others.
Set up and verify automatic loan payments
Input loan information to tax service website for property tax tracking.
Research exceptions.
Mail delinquent tax letters and notify lenders.
Manage loan payoffs; complete required collateral releases; cancel floods.
Process construction draws ensuring all approvals and documentation is properly received.
Manage mortgage insurance portfolio ensuring monthly bills are received and processed timely.
Research loan system questions or issues.
Interact with all employees to create and maintain a harmonious, professional and productive atmosphere.
Perform the duties of other loan servicers as needed
Perform other duties as may be assigned
Responsible for complying with our Code of Ethics