Retail Licensed Optician Part Time

Visionworks • Huntington Station, NY

16d • Onsite

About The Position

The Retail Licensed Optician assists customers with frame selection, fitting, and dispensing frames. The role uses technical information to interpret prescriptions and help customers select optical products and services. The associate provides accurate information about products, services, and third-party insurance benefits, including any additional charges not covered by insurance. The position uses the SERVE sales process and available demonstration tools to identify customer needs and recommend lenses. It also involves communicating with the Lab and Optometrist to confirm prescription accuracy, taking measurements, verifying orders, and adjusting optical products.

The associate maintains a clean and orderly dispensing area and facility, ensures accurate retail pricing, maintains applicable state licensure, and may provide feedback and guidance to Apprentice Opticians. The role requires compliance with company privacy, confidentiality, HIPAA, and data-security policies, as well as participation in required training and education. Additional responsibilities may be assigned as business needs change.

This is an onsite, part-time position. Associates must be able to work with customers and coworkers, perform the physical and visual tasks described, and meet the role’s communication, teamwork, and computer-literacy expectations. The position offers competitive pay of $27 to $40.50 per hour, with incentive pay, wage upgrades, and overtime opportunities available. Specific compensation terms are set forth in the company’s collective bargaining agreement.

Requirements

• High school diploma or equivalent.
• Must hold and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing eyewear.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and effectively present information to customers, clients, and associates in one-on-one and small-group settings.
• Ability to calculate discounts, interest, percentages, and other figures, and apply basic algebra and geometry.
• Ability to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
• Basic computer literacy and strong communication skills, with a desire to work with the public.
• Outgoing, positive, professional personality and appearance; ability to work independently and as part of a team and interact well with the Doctor and other associates.
• Ability to perform multiple tasks simultaneously, adapt to change, and initiate interaction, coordination, and collaboration with team members, clients, and customers.
• Ability to work onsite and participate in regular, predictable onsite meetings.
• Ability to stand, use hands and fingers to handle, feel, pick, or pinch, and talk or hear for much of the work time; occasionally walk and reach; and frequently lift or move up to 20 pounds.
• Required visual abilities include close and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must comply with HIPAA requirements and company privacy and security policies for protected health information and other confidential customer data.

Responsibilities

• Assist customers with frame and lens selection while meeting social-distance requirements.
• Follow social-distancing, cleaning, and hygiene protocols.
• Provide accurate information about frames, lens selections, and other services.
• Explain third-party insurance benefits and inform customers of charges not covered by their insurance.
• Use the SERVE sales process and available demonstration tools to identify customer needs and recommend lenses.
• Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
• Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments.
• Maintain a clean and orderly dispensing area and diligently clean equipment, workstations, and the facility daily.
• Ensure accurate customer pricing.
• Maintain applicable state licensure requirements.
• Where applicable, provide feedback and guidance to Apprentice Opticians.
• Follow privacy, confidentiality, HIPAA, and company data-security policies and procedures.
• Participate in required training and educational activities, including activities needed to maintain professional affiliations or organizational requirements.
• Complete additional responsibilities as assigned in response to changing business needs.

Benefits

• Competitive pay and benefits are offered; specific terms are set forth in the company’s collective bargaining agreement.
• Incentive pay, wage upgrades, and overtime opportunities are available.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED