Retail L & D Intern

Rockland Trust • Rockland, MA

4d

About The Position

The Retail Learning & Development Summer Intern supports programs that develop and empower colleagues across Rockland Trust’s retail network. Working with Learning & Development professionals, training staff, and business leaders, the intern helps create and coordinate learning experiences, training initiatives, and resources that support employee growth. The role offers hands-on exposure to training, instructional design, organizational development, employee engagement, onboarding, and professional development. Interns also participate in collaborative summer projects with fellow interns.

Requirements

• Be a rising junior or senior pursuing a bachelor's degree in Human Resources, Business Administration, Communications, Education, Psychology, Organizational Development, or a related field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
• Strong interpersonal skills and a customer-service mindset.
• Ability to work independently and collaboratively.
• Curiosity, initiative, and eagerness to learn.
• Interest in employee development, training, and workplace culture.

Nice To Haves

• Creative thinking and interest in learning technologies and training methods.

Responsibilities

• Assist with the coordination and administration of retail training and development programs.
• Support the creation, editing, and organization of training materials, presentations, and learning resources.
• Help prepare materials for instructor-led, virtual, and self-paced training programs.
• Assist in maintaining training records, attendance tracking, and reporting.
• Research training topics, industry trends, and learning best practices.
• Support employee onboarding and development initiatives.
• Assist with scheduling training sessions, meetings, and learning events.
• Gather participant feedback and assist in evaluating training effectiveness.
• Support communications related to training programs and learning opportunities.
• Assist with special projects involving leadership development, employee engagement, and professional growth initiatives.
• Participate in collaborative summer projects with fellow interns.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern