Retail L & D Intern

Rockland Trust Company•Rockland, MA

About The Position

The Retail Learning & Development Summer Intern supports programs that develop and empower colleagues across Rockland Trust’s retail network. Working alongside Learning & Development professionals, the intern helps create engaging learning experiences, support training initiatives, and contribute to projects that help employees grow and succeed. The role provides practical exposure to training, instructional design, organizational development, employee engagement, and professional development. Interns also collaborate on summer projects with other interns and gain opportunities to work with professionals and leaders across the organization.

Requirements

  • Be a rising junior or senior pursuing a bachelor’s degree in Human Resources, Business Administration, Communications, Education, Psychology, Organizational Development, or a related field.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple projects and deadlines.
  • Proficiency in Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
  • Strong interpersonal skills and a customer-service mindset.
  • Ability to work independently and collaboratively.
  • Curiosity, initiative, and eagerness to learn.
  • Interest in employee development, training, and workplace culture.

Nice To Haves

  • Creative thinking and interest in learning technologies and training methods.

Responsibilities

  • Assist with the coordination and administration of retail training and development programs.
  • Support the creation, editing, and organization of training materials, presentations, and learning resources.
  • Help prepare materials for instructor-led, virtual, and self-paced training programs.
  • Assist in maintaining training records, attendance tracking, and reporting.
  • Conduct research on training topics, industry trends, and learning best practices.
  • Support employee onboarding and development initiatives.
  • Assist with scheduling training sessions, meetings, and learning events.
  • Help gather participant feedback and assist in evaluating training effectiveness.
  • Support communications related to training programs and learning opportunities.
  • Assist with special projects related to leadership development, employee engagement, and professional growth initiatives.
  • Participate in collaborative summer projects with fellow interns.
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