Retail Lead | Automotive

Pull-A-Part • Charlotte, NC

5h

About The Position

As a Retail Lead at Pull-A-Part, you’ll support the Retail Supervisor and Retail Chief in leading daily store operations. You’ll provide excellent customer service, coach team members, and help maintain a safe, efficient, and positive environment for customers and employees. Pull-A-Part is a national leader in the do-it-yourself used auto parts industry, operating a customer-focused recycling business. The company was founded in 1997 and operates 35 superstores nationwide, including 11 U-Pull-&-Pay locations.

The role involves retail work indoors and outdoors and requires flexibility to work weekends, overtime, and holidays as needed. The salary range is $18.00–$20.00.

Requirements

• Leadership or supervisory experience in retail.
• Strong customer service focus and team leadership skills.
• Solid administrative and organizational abilities.
• Proficiency in Microsoft Office and mobile technology tools.
• Effective written and verbal communication skills.
• Ability to multitask and manage multiple priorities.
• Physical ability to stand, walk, bend, and lift up to 50 pounds.
• Reliable transportation and flexibility to work indoors and outdoors.

Nice To Haves

• Experience in the automotive, salvage, or recycling industry.
• Bilingual in English and Spanish.

Responsibilities

• Promote a “Safety First” and “Environmental Stewardship” culture.
• Lead by example and demonstrate the company’s core values of Respect, Help, Learn, and Grow.
• Supervise and motivate retail team members to meet daily goals.
• Ensure the store is clean, organized, and professional.
• Deliver friendly, helpful, and professional customer service.
• Communicate sales and marketing initiatives to the team.
• Manage office administration, including phones, cash drawers, paperwork, and supplies.
• Support training, development, and onboarding of new employees.
• Maintain vendor and supplier relationships.
• Monitor and ensure compliance with company policies and standard operating procedures.
• Work retail hours, including weekends, overtime, and holidays as needed.
• Perform other retail-related and assigned tasks.

Benefits

• Medical, dental, and vision insurance (low-cost or free).
• Free life and short-term disability insurance.
• Long-term disability insurance based on age and earnings.
• 401(k) with company match.
• Paid holidays and vacation.
• On-the-job training and career growth.
• Employee referral bonus ($500).
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed