Retail Lead

Peppa Pig Theme ParkNorth Richland Hills, TX
$18Onsite

About The Position

Join our team and help lead daily operations in a fast-paced attraction environment where every day is different. This leadership role is more exciting than traditional retail.

Requirements

  • High School diploma or GED required
  • Guest-facing/customer service experience required

Nice To Haves

  • Leadership or supervisory experience preferred
  • Previous lead, key holder, or supervisory experience preferred
  • Strong guest service and communication skills
  • Comfortable leading in fast-paced environments
  • Ability to coach and motivate teams
  • Reliable, punctual, and highly accountable
  • Comfortable making decisions under pressure
  • Flexible schedule including weekends and holidays

Responsibilities

  • Lead frontline retail team members during daily operations
  • Support guest experience and resolve guest concerns
  • Coach employees and provide real-time feedback
  • Help manage busy guest areas and retail flow
  • Maintain clean, organized, and stocked retail spaces
  • Support merchandising and inventory tasks
  • Serve as a floor leader and step in wherever needed
  • Help maintain safety and operational standards

Benefits

  • Comprehensive medical, dental, and vision benefits
  • Generous Paid Time Off
  • Free entry for you, your family, and friends to our world-famous attractions
  • Exciting recognition programs
  • Company-matched retirement program (401(k) Savings Plan)
  • Educational support and reimbursement programs (Tuition Assistance)
  • Opportunities for advancement
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