Lead Retail Team Member

Rosemont Market & Bakery•Cape Elizabeth, ME

8d•$20 - $22•Onsite

About The Position

Join the team that keeps a busy Maine market running smoothly, day in and day out. As a Retail Lead, you'll step into a hands-on leadership role - sharing the workload with your Retail Manager, guiding your team through daily tasks, and helping customers find exactly what they came for (plus a few new favorites along the way). This is a great fit for someone who loves the pace of a market, enjoys mentoring others, and is looking for a next step toward retail leadership.

Requirements

Great communication skills - you can train a new hire and help a customer with equal ease.
A genuine interest in Maine's local food economy, food trends, and the makers behind the products.
A team-first attitude, with a commitment to a respectful, inclusive market for staff and customers alike.
Experience with Catapult or similar inventory management software.
A sharp eye for detail and consistency.
Strong problem-solving and organizational skills.
The ability to manage multiple projects independently.
Reliable transportation.
English language proficiency.
High school diploma or equivalent required
2+ years in retail, customer service, or the local food and farming world.

Nice To Haves

college degree a plus
Previous leadership experience preferred

Responsibilities

Lead the shift
Keep the department running smoothly - overseeing workflow, quality control, product storage and rotation, and inventory data.
Delegate daily projects to the team to keep things efficient and consistent.
Step in for the Store Manager when needed, and act as a clear line of communication between the team and management.
Help train new hires and model Rosemont's standards for the whole team.
Open and close the market, including handling the POS system and bank deposits.
Take care of customers
Bring friendly, attentive service to every interaction.
Share your knowledge of the products on the shelves - where they come from and what makes them worth trying.
Keep things running behind the scenes
Oversee inventory receiving, stocking, and storage.
Keep department records accurate, using Rosemont's live inventory system.
Flag inventory or delivery discrepancies to your Retail Manager right away.
Process delivery invoices and paperwork per market policy.
Keep the space clean, organized, and welcoming.
Report safety concerns immediately so they can be resolved fast.