Retail Lead Sales Generator - Colerain, OH

Thomas & Galbraith•Cincinnati, OH

6d•Onsite

About The Position

Thomas & Galbraith partners with Home Depot to offer customers options for Heating, Cooling, Replacement, Tune-up, and Indoor Air Quality Services. In this Lead Generator role, you will engage customers in friendly dialogue to identify potential leads and schedule Heating and Cooling service appointments for Thomas & Galbraith.

Requirements

Enjoys face to face interaction while being outgoing, energetic, and self-motivated.
Ability to manage personal emotions when faced with rejection.
Presents a positive and optimistic attitude.
Must be a self-starter with a result-driven disposition.
Active listener able to ask open-ended discovery questions to potential customers.
Intuitive ability to measure interest of customers.
Must be detail-oriented with good time management skills.
Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
Ability to stand and/or walk for 4-8 hours at a time.
Ability to use a smart phone utilizing apps, email and text.
Ability to work weekends.

Responsibilities

Present a professional appearance that supports and enhances the company’s business image with Home Depot.
Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.
Initiate communication with prospective customers during their shopping experience in the store.
Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
Educate and build awareness about the HVAC Program for Home Depot customers and store employees.
Achieve to specified program KPIs and goals.
Attend required meetings and training courses.