Retail Lead Associate- Los Angeles FC

Fanatics • Los Angeles, CA

1d • Onsite

About The Position

Fanatics is the global leader in licensed sports merchandise and is revolutionizing how fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores. This includes the e-commerce business for all major professional sports leagues, major media brands, and over 200 collegiate and professional team properties. Fanatics offers a vast collection of merchandise, accessible online, via mobile, in stores, in stadiums, and at major sporting events. The global Fanatics Retail, In-Venue, and Special Events business operates across North America, Europe, and Asia, supporting various sports leagues and events. Our teams focus on creating a seamless shopping experience through an omni-channel operation, utilizing a tech-infused retail approach to react quickly to sporting moments and ensure product availability. The Retail Lead (part-time) is essential in assisting the store and/or venue leadership team to create the ultimate game day and fan experience by leading the front-line Retail Associate team. This role drives results by coaching Retail Associates to meet operational excellence expectations.

Requirements

• Minimum 18 years of age
• Minimum one year working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
• Possess a fun, outgoing, confident, professional demeanor
• Prior leadership experience preferred
• Ability to work well with all levels of management, build partnerships and coach teams
• In partnership with leadership team act decisively to solve problems
• Ability to represent Fanatics/League/Team Values and standards
• Ability to balance and prioritize multiple projects while remaining calm under pressure
• Strong communication, literacy, and numeracy skills

Nice To Haves

• Foreign language skills are a plus

Responsibilities

• Drive sales results by consistent execution of daily operations
• Support back of house operations; maintain stockroom organization
• Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
• Work with Retail Associates to ensure an exemplary fan experience
• Communicate expectations for assignments and projects to Retail Associates
• Provide training and assistance to Retail Associates as required
• Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
• Understand Fanatics Values and how they relate to their role
• Perform ‘Manager on Duty responsibilities’ as needed

Benefits

• The wage rate for this position is $18.50-$22/Hour, which represents base pay only and does not include short-term or long-term incentive compensation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed