Retail Lead Associate- Los Angeles FC

Fanatics • Los Angeles, CA

2d • Onsite

About The Position

The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events.

Requirements

• Minimum 18 years of age
• Ability to work independently and responsibly in a fast-paced environment
• Strong communication, literacy, and numeracy skills

Nice To Haves

• Minimum one year working in retail or sales preferred
• Foreign language skills are a plus
• Prior leadership experience preferred

Responsibilities

• Drive sales results by consistent execution of daily operations
• Support back of house operations; maintain stockroom organization
• Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
• Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
• Work with Retail Associates to ensure an exemplary fan experience
• Communicate expectations for assignments and projects to Retail Associates
• Provide training and assistance to Retail Associates as required
• Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
• Understands Fanatics Values and how they relate to their role
• Perform ‘Manager on Duty responsibilities’ as needed

Benefits

• The wage rate for this position is $18.50-$22/Hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed