Retail Kitchen Manager

Bozeman Community Food Co-op•Bozeman, MT
•$60,000 - $65,000•Onsite

About The Position

The Community Food Co-op is hiring a Retail Kitchen Manager to lead and develop a team, create a welcoming customer experience, and keep daily kitchen operations running smoothly while supporting local producers and the Co-op’s mission. The role leads Retail Kitchen operations, including the hot bar, cold bar, and merchandising, to prepare and serve attractive, high-quality products. The manager helps maintain standards for customer service, product quality, productivity, and safety; coordinates staffing and workflows; and ensures team members are trained across Retail Kitchen areas. The position oversees production planning, inventory, food preparation, presentation, recipes, and production records. It also ensures kitchen, storage, and retail food areas are stocked, organized, clean, and compliant with food-safety and sanitation standards. The manager coordinates with Food Service leadership and other departments, collaborates on recipes and process improvements, and monitors sales, waste, customer feedback, and margins to guide production and meet financial goals. The schedule is Sunday through Thursday, with availability needed from morning to evening. Some early mornings, evenings, holidays, and weekend shifts are required. The Co-op describes itself as a locally rooted, member-owned business and offers competitive pay and benefits, including payment of 100% of employee health insurance premiums and a 20% employee discount for the employee and their immediate family, including a spouse or live-in partner.

Requirements

  • Management experience is required; preferably in a retail or food-service setting and demonstrating the ability to meet the role’s expectations.
  • Commercial cooking and recipe-development experience is required.
  • Knowledge of proper food-handling procedures is required.
  • Experience working with email and MS Office software.
  • Ability to work a flexible schedule to meet business needs, including some early mornings, evenings, holidays, and weekend shifts.
  • Ability to lift up to 30 lbs. throughout a shift and occasionally 50 lbs.
  • Ability to stand for long periods and bend and twist repeatedly.
  • Ability to lift product overhead and/or climb ladders while carrying product.

Nice To Haves

  • Menu-planning experience is desired.
  • Bilingual Spanish is preferred.
  • Experience with Jolt, Parsley, or Paycom is a plus.
  • Food-safety manager-level certification may be obtained upon hire.

Responsibilities

  • Lead Retail Kitchen operations, including hot bar, cold bar, and merchandising, to prepare and serve attractive, quality products.
  • Coach and support staff in maintaining standards for customer service, product quality, productivity, and safety.
  • Coordinate shift coverage and work shifts as needed.
  • Maintain shift workflows and checklists to ensure daily and routine tasks are completed consistently and on time.
  • Ensure team members are trained across Retail Kitchen areas.
  • Oversee production planning and inventory, food preparation, and presentation according to established protocols.
  • Maintain accurate recipes and production records to support efficiency and informed decision-making.
  • Ensure kitchen, storage, and retail food areas are stocked, organized, clean, and compliant with food-safety and sanitation standards.
  • Communicate regularly with Food Service leadership to coordinate work plans, align priorities, and support teamwork across the department.
  • Coordinate with Purchasing, Production Kitchen, Bakery, and other departments to maintain adequate ingredients, supplies, and service levels.
  • Collaborate with the Food Service Manager and Production Kitchen Manager on new recipes and process improvements.
  • Monitor sales, waste, customer feedback, and margins to adjust production, minimize waste, and achieve financial goals.
  • Foster an engaging and inclusive culture that values all individuals and their contributions.

Benefits

  • The Co-op pays 100% of employee health insurance premiums.
  • 20% employee discount for the employee and immediate family, including a spouse or live-in partner.
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