Retail Key Holder - Part-Time

Vitamin Shoppe•Charlotte, NC

About The Position

The Vitamin Shoppe is seeking a part-time Retail Key Holder to support store management and help provide customers with a personalized, memorable shopping experience. The role involves leading by example, supporting sales and productivity goals, building customer loyalty, and serving as Manager on Duty when the Store Manager, Assistant Manager, or another Key Holder is absent. The Key Holder also handles transactions, merchandising, pricing, product knowledge, store maintenance, loss prevention, and product receipts. The position requires enthusiasm for health and wellness, effective engagement with customers and colleagues, a high school diploma or GED (or equivalent experience/instruction), and schedule flexibility based on business needs. The Vitamin Shoppe describes itself as a wellness retailer offering supplements, proteins, healthy weight support, and related products. It is an equal opportunity employer and states its commitment to fair and impartial treatment of employees.

Requirements

  • High school diploma, GED, or an equivalent combination of experience and instruction.
  • Enthusiasm and ability to engage effectively with customers and Health Enthusiasts.
  • Passion for the health and wellness industry.
  • Ability to work a flexible schedule, including holidays and weekends, based on business needs.

Responsibilities

  • Support the Management Team and execute store priorities with excellence.
  • Achieve and exceed daily sales and productivity goals while supporting coworkers in doing the same.
  • Build customer loyalty through personalized connections, memorable shopping experiences, and selling appropriate products.
  • Act with integrity and serve as Manager on Duty when the Store Manager, Assistant Manager, or Key Holder is absent.
  • Process customer transactions efficiently.
  • Merchandise shelves and price products appropriately.
  • Build product knowledge through ongoing learning activities.
  • Collaborate with the store team, referred to as Health Enthusiasts.
  • Maintain the store, follow loss prevention standards, process product receipts promptly, and keep shelves stocked and products priced correctly.
  • Perform additional duties as required.

Benefits

  • Generous employee discount.
  • Nationwide gym and insurance discounts.
  • Nationwide pet insurance.
  • Tickets at Work/Working Advantage discounts on hotels, movie tickets, shows, theme parks, and more.
  • Professional growth opportunities.
  • Medical, dental, and vision coverage for full-time employees.
  • VS Thrive wellness program and quarterly gift cards for eligible full-time employees covered under a company medical plan.
  • Competitive monthly bonus/incentive program.
  • 401(k) retirement plan.
  • Transportation/commuter benefits.
  • Paid time off.
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