Retail Key Holder (Greenwich-#19)

Goodwill Industries•Wichita, KS

16h•Onsite

About The Position

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Key Holder to play a key role in furthering our vision and mission in our retail area.

Requirements

High school education or the equivalent required.
Must have full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations.
Must be a person with excellent character references and a well-developed sense of responsibility.
Must have a valid driver’s license and be insurable.
Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
Demonstrate a positive, role model.
Display commitment and involvement towards Goodwill's mission.
Math Skills
Computer Skills
Oral Communications
Written Communications
Internal-Personal Communications Judgment and Problem Solving
Cash Handling
Job Knowledge
Planning and Organization
Leadership
Teamwork
Customer Service Orientation
Interviewing Skills
Quality
Product Knowledge
Ethics and Trust
Safety and Security
Handle customer complaints.
Oversee store operation including inventory, warehouse and stock rotation in absent of all other management team.
Perform the basic store reports.
Provide supervision for all sales associates and follow cash handling procedures on a daily basis.
Set an example for his or her workers as a member of the management staff.
Personal conduct must reflect the high standards of integrity expected of all Goodwill staff personnel.
Exercise good judgement in handling the wide variety of day-to-day operational problems which arise continuously in store operation.
Must be thoroughly familiar and continually stress the Goodwill sales philosophy.
Perform those duties which are part of every day supervisory job.
Must be able to work Saturdays and Sundays and at least two nights a week.
Must be able to lift up to 50 lbs.
Must have a telephone and maintain it in operating order within telephone company's maintenance capabilities.
Must be a licensed driver-must be insurable.
Must pass/complete background check.

Nice To Haves

Suggests and maintains displays and advertising ideas and prepares and places signs in sales areas and Windows's solely responsible for wares dept. being clean, stocked and rotated on a daily basis.

Responsibilities

Open and close store.
Manage and operate a Goodwill Retail store while fulfilling Goodwill's mission statement.
Supervise the sales force and Sales Floor.
Sell merchandise as time permits.
Attend to and satisfy customer’s needs.
Handle customer complaints in a fair and impartial manner, coordinating as necessary.
Promote special events.
Receive and check incoming stock and supervise checkouts and stock transfers.
Check condition and placement of stock in a clean, neat, and orderly condition.
Suggest and maintain displays and advertising ideas and prepare and place signs in sales areas and Windows.
Responsible for wares department being clean, stocked and rotated on a daily basis.
Ensure merchandise is being marked to Goodwill Standards from the processing warehouse area.
Supervise store personnel and maintain projected sales goals.
Represent Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation.
Maintain records of store operations as required.
Review and analyze sales to determine effectiveness of methods used and adequacy of prices.
Make recommendations to Area Manager and Vice President of Operations/Sales.
Help keep the store clean and attractive.
Perform all administrative and record keeping duties as required in store manager’s and/or assistant manager’s absence, including but not limited to preparing store report, making daily deposit, maintaining employee purchase forms.
Sort clothing and textiles items.
Bend or stoop to reach into bags or boxes which are 48” to 6’ off the floor to remove individual textile items.
Manually remove hangers, straight pins, labels from textiles items when required.
Visually and tacitly inspect items.
Judge whether or not item is salable using criteria established by company policy and procedure.
Place unassailable items (salvage) into appropriate container which may be movable carts or plastic bags.
Reach into carts as deep as 36”.
Lift textile items as high as 48” onto table.
Sort number and quality to textile items as specified by departmental procedure and policy.
Hang clothing items as soon as quality has been established.
Visually inspect item to determine appropriate type of hanger.
Reach with one arm to obtain correct plastic hanger between 9” and 15” long-which may or may not have metal clips.
Place item on hanger as required by departmental procedure.
Manually button, zip, or otherwise fasten item as appropriate, according to departmental procedure.
Turn around to place hung item on rack approximately 60” high.
Visually inspect clothing racks on sales floor.
Judge which racks are too full.
Stand beside racks that are 50 to 60 inches long.
Reach with arms to remove clothing items on hangers that are soiled, torn, or unsaleable.
Manually remove hangers from clothing items and place hanger into container which is approximately 12 to 24 inches from the floor.
Stand in front of bin table which is approximately 40” high.
Sort through clothing items in carts, plastic bags, or other containers.
Move containers weighing as much as 25 pounds to salvage area as far as 75 feet.
Push rolling rack approximately 60” high and 72” long of hanging clothing items as far as 50 feet to sales floor.
Reach with arms to remove clothing items on appropriate racks on sales floor as determined by company policy and procedure.
Clean wares shelves which are approximately 60” and, in sections, 4’ wide.
Dust shelves, manually remove broken, soiled, or otherwise unsaleable items and place in trash containers which may be barrels 36” high or boxes from 12 to 24 inches high.
Move containers to area designated for trash in the production which may be as far as 75 feet from the sales floor.
Reach into carts or boxes 12 to 40 inches from the floor.
Manually remove wares and electrical items weighing less than 1 to 15 pounds.
Place item on shelves from floor level to 60” high.
Place ties, belts, purses on specially designed fixtures according to departmental policy and procedure.
Push empty carts back to production area as far as 75 feet from sales floor.
Answer telephone.
Answer customer questions about basic store operations, such as hours open, merchandise available, but refer other requisitions to store manager.
Assist individuals making donations of a variety of miscellaneous items contained in bags, boxes, on hangers, or loose or donated as single items.
Assure that the appearance of the store and premises is presentable at all times.
Perform administrative and clerical details of store operation, such as; ordering, receiving, and disposing of mail, handling cash as directed by current procedures, etc.
Responsible for safety and well-being for all employees.
Safeguard the premises and material under his or her care at all times.
Seek to reduce the possibility of pilferage or burglary.
Constantly watch for fire hazards and unsafe conditions.
Greet customers.
Adhere to all ethical standards confidentiality of records.
Adhere to all safety policies and report violations.
Attend required meetings as required.
Support mission statement and activities of other departments.
Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to person with disabilities and barriers to employment.
Count all monies for store operations.
Make bank deposits with own transportation daily.
Ensure safe and monies are locked up at all times when working with monies.
Drive to the bank to ensure secure delivery of bank deposits.
Other duties as assigned.

Benefits

Medical and Prescription Plan - available first of month following employment
Paytient Medical Assistance Plan - available first of month following employment
Dental Plan with Ortho Option - available first of month following employment
Vision Care Plan - available first of month following employment
Flexible Spending Accounts - available first of month following employment
Group Life and AD&D - available first of month following employment
401(k) Plan - available first of month following 90-days employment
Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
Paid Volunteer Time Off - 8 hours per year
Paid Holidays
Accident and Critical Illness
Employee Assistance Program
Employee Referral Bonus
Tuition Reimbursement Program
20% Discount at Goodwill Industries of Kansas Stores