Retail Key Holder (Part-Time) @ San Diego Marriott Marquis and Marina

Event Network•San Diego, CA
•$18 - $18•Onsite

About The Position

The Retail Key Holder is an integral part of the store’s day-to-day operations, working alongside the management team to create memorable moments for guests. The role delivers exceptional guest service, processes sales transactions accurately and efficiently, restocks and presents merchandise, and completes tasks assigned by store management. The position is at the San Diego Marriott Marquis and Marina. Parking costs $6 per day and is not reimbursed.

Requirements

  • Experience as a keyholder or supervisor in a retail environment.
  • Merchandising experience organizing and presenting products in a visually appealing way.
  • Friendly, outgoing personality with a service mindset.
  • Must be at least 21 years old for liquor sales.
  • Flexible availability, including weekends, holidays, morning shifts, and evening shifts.
  • Ability to frequently stand for up to 8 hours, except during required breaks and meal periods; walk; and use hands to finger, handle, or feel.
  • Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.
  • Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

  • Promptly greet store guests and offer assistance to provide quality service.
  • Use suggestive selling, open-ended questions, promotions, and add-on suggestions to engage guests and increase sales.
  • Maintain knowledge of products, current sales and promotions, sales targets, key performance indicators, and new products.
  • Follow merchandise presentation guidelines, maintain store cleanliness, receive shipments, replenish merchandise, and rotate products when restocking.
  • Follow Event Network and hotel appearance and dress standards.
  • Accurately and efficiently process cash, credit card, employee discount, guest room charge, and hotel property charge transactions.
  • Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
  • Recognize security risks, protect company and store assets, and prevent or properly handle situations that could result in loss.
  • Follow applicable laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
  • Work with the team to achieve store goals and contribute to a positive work environment.
  • Complete other tasks assigned by store management.
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