Retail Inventory Coordinator - Oakbrook

Tricoci Salon | Spa•Oak Brook, IL
•$15 - $23

About The Position

Tricoci Salon & Spa is seeking a detail-oriented Retail Inventory Coordinator for its Oakbrook location. This role oversees the day-to-day retail and inventory operations within the salon and spa, supporting client-service standards and retail and service sales goals. Responsibilities include managing replenishment and stock control, processing orders and transfers, coordinating inventory counts and audits, organizing stock areas, and communicating policies and inventory issues to salon and spa teams. The coordinator also supports merchandising, display maintenance, supply ordering, and department stock movement.

Requirements

  • Experience in hospitality, retail, or customer service in a fast-paced environment.
  • Strong analytical, problem-solving, and conflict-resolution skills.
  • Experience with Excel and Word.
  • Ability to handle multiple tasks, prioritize, and meet deadlines with a sense of urgency.
  • Ability to work various schedules, including evenings, weekends, and some holidays.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to stand for prolonged periods.
  • Ability to lift and carry up to 25 pounds.

Nice To Haves

  • Beauty, spa, or salon experience.

Responsibilities

  • Manage day-to-day retail and inventory operations within the salon and spa to support client-service standards and retail and service sales goals.
  • Maintain the integrity of the automatic replenishment system and handle ordering, stock control, merchandising, and stock movement.
  • Complete salon-to-salon transfers and required paperwork in a timely manner.
  • Communicate salon, spa, and warehouse out-of-stocks to departments weekly.
  • Coordinate and lead bi-annual physical inventory.
  • Use the company inventory system to track and audit discrepancies at the salon and spa level.
  • Keep all stock areas clean, organized, and easy to navigate.
  • Place weekly supply orders and monitor quantities against Open to Buy Budget Guidelines and current days-of-supply targets.
  • Lead monthly Stock Control Book counts, audits, and return audits for accuracy.
  • Distribute orders, receive boxes, and verify order accuracy.
  • Communicate new policies and procedures to teams.
  • Write supplemental orders as needed to replenish stock.
  • Rotate products on shelving units regularly and maintain cleanliness standards.
  • Maintain storefront displays that promote the company, if applicable.
  • Keep holiday collateral at an optimal level.
  • Perform daily stock movement for all departments and complete station audits for hair, nail, and spa departments at least twice per week.
  • Attend monthly Retail Coordinator meetings to stay current on policies and procedures.
  • Perform weekly active-assortment audits for hair and nail departments and assist the GM with supplemental orders.

Benefits

  • Competitive pay.
  • Employee discounts, including up to 90% off Tricoci menu service pricing and 25–50% off retail.
  • Growth opportunities within a diverse, inclusive, and fun working environment.
  • Comprehensive health insurance including medical and prescription coverage, virtual visits, dental, vision, life, and disability insurance.
  • Critical Illness, Group Accident, and Hospital Indemnity insurance available.
  • Company matching 401(k) plan.
  • Wellness benefits, including an Employee Assistance Program with five free sessions per situation.
  • Paid leave and vacation.
  • Health insurance and 401(k) available after meeting eligibility requirements.
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