Retail Inventory Control Specialist

Boot Barn•Gainesville, GA

16h•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store’s expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is fully stocked to support a positive customer experience and sales objectives, merchandise flows properly to the sales floor, and inventory records are accurate for replenishment. The RICS completes required documentation and system processes promptly and keeps the stock room clean and organized. The position also supports a service and selling culture, helps build lasting customer relationships, and coaches the sales team on inventory processes that affect the customer experience. The work requires availability for varied shifts, including nights, weekends, and holidays, and flexibility to work extended hours when necessary.

Requirements

Strong communication, customer service, time management, and organizational skills.
Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
Flexibility and willingness to work extended hours when necessary.
Ability to stand, walk, and squat for more than 50% of the work shift.
Ability to lift, move, and carry up to 40 pounds.
Ability to read, count, and write accurately to complete documentation and reports.
Ability to see, hear, and speak to communicate with partners and customers.
Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
Process all incoming and outbound inventory accurately.
Verify merchandise deliveries for compliance and accuracy with company standards.
Prepare merchandise for the sales floor and follow company ticketing and signage guidelines.
Apply EAS tags to merchandise before it reaches the sales floor, following Loss Prevention guidelines.
Enter freight information accurately and promptly through appropriate systems.
Process returns to vendor (RTVs), orders, transfers, re-tickets, and markdowns efficiently and according to company policies and procedures.
Educate and coach the sales team on processes and procedures affecting the customer experience throughout inventory control.
Meet units-per-hour (UPH) productivity targets.
Maintain a neat, orderly stock room that complies with company and state guidelines.
Follow local, federal, and state laws, as well as company policies, procedures, and practices.
Perform other duties assigned by management.
Demonstrate professionalism, teamwork, quality work, reliable attendance, and an appropriate appearance in interactions with customers, team members, corporate partners, and vendors.
Communicate product benefits and demonstrate knowledge of Boot Barn’s brand and products.
Deliver personalized, service-driven customer experiences that support individual and store sales goals.
Maintain clean, organized store presentation and execute visual merchandising accurately and on time.