Retail Inventory Control Specialist

Boot Barn•Jr Blvd Augusta, GA
•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is stocked to support a positive customer experience and store sales goals, merchandise moves properly to the sales floor, and inventory records support system replenishment. The RICS also completes required documentation and system processes promptly and keeps the stock room clean and organized. The role supports Boot Barn’s customer-focused, collaborative culture by delivering service and selling support, maintaining operational accuracy, and working professionally with customers, team members, corporate partners, and vendors. The position requires availability for varied shifts, including nights, weekends, and holidays, and flexibility to work extended hours when necessary. The work environment is clean, orderly, properly lighted and ventilated, with moderate noise levels. Physical demands include mostly standing and walking, frequent bending and lifting, and carrying up to 40 pounds.

Requirements

  • Strong communication skills.
  • Strong customer service skills.
  • Strong time management skills.
  • Strong organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write accurately to complete documentation and reports.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture and exceed expectations to build long-standing customer relationships.
  • Process all incoming and outbound inventory accurately.
  • Verify that merchandise deliveries are compliant and accurate to Company standards.
  • Prepare merchandise for the selling floor and ensure compliance with company ticketing and signage guidelines.
  • Place EAS tags on merchandise before it moves to the sales floor, following Loss Prevention guidelines.
  • Enter freight information accurately and promptly through the appropriate systems.
  • Execute RTVs, orders, transfers, re-tickets, and markdowns efficiently and according to Company policies and procedures.
  • Educate and coach the sales team on processes and procedures affecting the customer experience throughout inventory control.
  • Meet units-per-hour productivity targets.
  • Maintain a neat and orderly stock room compliant with Company and state guidelines.
  • Follow applicable local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
  • Maintain high standards of work quality, attendance, and appearance.

Benefits

  • Competitive hourly rate and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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