Retail Instore Visual Manager (Las Vegas)

PUMA•Las Vegas, NV

1d•Onsite

About The Position

This role is responsible for providing consistently high standards of customer experience within the store, aligning with PUMA’s Brand Values and service standards. The Visual Manager ensures the store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service. A key aspect of the role involves understanding product knowledge, including purposes, properties, quality, care, and prices, and offering substitute, new, or related products to customers. The position requires full pre-sale preparation of products, arranging and displaying goods according to PUMA VM Standards, and maintaining store presentation and visual merchandising standards. Optimization of product presentation is crucial, creating attractive and engaging displays that draw customer attention and encourage purchases. The role involves effective communication with VM PNA for retail projects and initiatives, managing and communicating merchandise opportunities to relevant teams, and preparing/analyzing sales reports to improve performance. Additionally, the Visual Manager is responsible for maintaining a safe, healthy, and compliant working and shopping environment, handling merchandise, managing and executing event opportunities in partnership with the Marketing Manager, managing sports interactive activation zones, and overseeing the permanent customization area to ensure an outstanding customer experience.

Requirements

3 - 5 years of visual merchandising coordinating experience
Strong experience in customer service-oriented retail environment (preferably apparel/footwear)
Proven multi-disciplinary understanding including design fundamentals for visual presentation, presentation design, visual merchandising and ability to execute floor sets with an attention to detail
Proven ability in project management
Excellent communication skills, ability to present information to large groups
Ability to learn quickly
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Understand the purposes, properties, quality, care, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
Conduct full pre-sale preparation of products, arranging and displaying goods according to PUMA VM Standards, and maintaining store presentation and visual merchandising standards.
Optimize product presentation, arranging and displaying products in a way that highlights their features and benefits, creating attractive and engaging displays that draw customers' attention and encourage them to make purchases.
Effectively communicate with VM PNA in order to ensure Retail projects and initiatives are time managed and critical deliverables are achieved.
Manage and communicate merchandise opportunities to General Manager, Merchandising and Allocations teams.
Prepare and analyze sales reports, and provide insights to improve performance.
Maintain a safe, healthy and compliant working and shopping environment.
Handle and process incoming and outgoing merchandise.
Manage/communicate and execute all event opportunities in partnership with the Marketing Manager.
Manage and maintain all sports interactive activation zones within the store.
Effectively manage all aspects of the permanent customization area within the store to ensure customers receive an outstanding experience.