Retail Innovation Project Manager

Quad•West Allis, WI

About The Position

The Retail Innovation Project Manager (RIPM) oversees the concepting, planning, production and execution of all In-Store structural projects, large-scale/complex campaigns, client critical/high profile In-Store initiatives and custom LAMà Displays. This role involves managing client relationships and deliverables while serving as the key liaison between internal teams (design, administration and operations) to ensure timely execution of various deliverables, accuracy and consistency of information, and high-quality execution of all in-store graphic initiatives.

Requirements

Bachelor’s degree in Marketing, Design, Project Management, or related field
3–5 years of experience in project management, preferably in In-Store print production, retail or visual merchandising
Strong understanding of In-Store print production processes, structural design, materials, and installation logistics
High attention to detail
Ability to create detailed project timelines and manage client milestones
Proficiency in project management tools
Excellent organizational, communication, and problem-solving skills
Ability to identify and anticipate potential issues and develop contingency plans
Time management with the ability to prioritize tasks while managing multiple projects in a fast-paced environment.
Understanding of retail environments, store formats and experience working with large retail chains or consumer brands
Familiarity with temporary, semi-permanent and permanent displays and their respective production and installation requirements
Ability to translate client goals into actionable plans and In-Store tactics
Understand substrates, printing techniques and structural engineering for displays
Adaptability to handle last-minute change or store-specific requirements with flexibility

Responsibilities

Leads end-to-end project lifecycle for client critical, complex structural In-Store Point of Purchase (POP) opportunities and client sensitive/high profile campaigns.
Collaborates directly with the client on overarching project scope and expectations.
Delivers a highly detailed project scope and/or client brief to the In-Store Design Team.
Ensures accuracy of design deliverables.
Participates in client store walks and prototype reviews and providing feedback and modifications to key internal stakeholders post-review.
Generates accurate and detailed project specifications for internal partners to accurately price, schedule, produce and ship campaigns.
Leads all Project Overview Meetings with various cross-functional internal teams.
Works closely with design teams, various administrative functions, operations, client and store operations to align on project goals, deliverables and accurate execution.
Orchestrates and leads cross functional meetings to ensure downstream awareness and success.
Provides design with or utilizes design for a client interview to ensure all details are provided for delivering accurate and impactful Creative Renderings, Structural Deliverables & Permanent Deliverables.
Engages in-store business area leadership for internal awareness and upfront solutioning to drive successful execution on large-scale projects and ensure all business areas understand critical aspects of the project.
Identifies potential gaps in discussions, delegates and determines other breakout session meetings needed / collaboration prior to the job going live into production.
Regroups with in-store business area leaders and key stakeholders on progress from the Project Kickoff for production-relevant tactical discussions to ensure the Job Ticket and Plan reflect upfront R&D.
Closes the loop on any remaining action items, ensures client expectations and internal standards are followed throughout the production process and materials are ordered.
Develops and manages detailed project timelines with internal stakeholders.
Effectively communicates dates and deliverables to the client to ensure success.
Proactively provides a client with a “workback” schedule that aligns with their overall project scope and timing.
Establishes IOP Color & Substrate Testing Schedule for color critical & high-profile campaigns.
Orchestrates complete and accurate specifications to ensure proper pricing is established based on client expectations for store execution.
Facilitates design and complex-project kick off calls with client and/or store teams to ensure proper delivery, store associate installation, store execution and feedback on graphic materials.
Ensures final deliverables meet brand and quality standards.