Retail/Housekeeping Specialist II - Lost Canyon

Young Life•Williams, AZ

3d•Onsite

About The Position

This role is part of a joint Retail/Housekeeping Department at Young Life's Lost Canyon. The position focuses on creating an environment where staff can present the gospel of Jesus Christ. The specialist will be responsible for spiritual formation, interpersonal relationships, hospitality, stewardship of resources, talent development, and embracing excellence in daily operations. This includes managing retail areas, assisting with inventory, financial transactions, and maintaining a welcoming environment for guests, staff, and vendors. The role requires a commitment to Young Life's Christian mission and values, including ministering as a servant of God and upholding biblical standards.

Requirements

Must profess a belief in Jesus Christ as their personal Savior and Lord.
Must subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith.
Employees and volunteers shall be ready, willing, and able to fulfill ministry functions required by the organization.
Refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life.
Abide by all policies and practices of Young Life, including those related to religious belief or ministry activities.
College degree or equivalent preferred.
Experience with cash handling preferred.
Experience training and leading teams.
Demonstrate professionalism in written and verbal communication with guests, vendors, and staff.
Demonstrate understanding of Young Life ministry, strategy, and mission.
Must be able to convey a sense of Christ-like hospitality and concern for guests and staff.

Nice To Haves

College degree or equivalent preferred.
Experience with cash handling preferred.

Responsibilities

Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Participate in opportunities for growing deeper in your relationship with Jesus.
Demonstrate spiritual leadership by supporting the spiritual health of the department as directed by the retail manager.
Develop an annual personal spiritual growth plan with direction from the manager.
Help build relationships that reflect the character of God with guests, staff, vendors, and neighbors to foster healthy community.
Maintain healthy communication while working with other departments at camp.
Equip servant leaders who anticipate and respond to the needs of our guests, staff, and vendors, through Christ-like service.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Maintain professional written and verbal communication to serve staff, guests, and vendors at camp.
Demonstrate customer care by assisting customers with inquiries and product selection.
Show hospitality to all who serve and work within the department.
Manage with integrity the finances, people, buildings, and equipment that have been entrusted to our ministry.
Show competency in financial stewardship and integrity.
Develop and equip retail interns and volunteers to participate in comprehensive stewardship of retail centers.
Participate in system development for specific retail centers, including inventory management, order tracking, financial awareness (Concur), and retail center appearance.
Demonstrate proficiency in using Point of Sale (Square), Office, Outlook, and other software applications required by the manager.
Develop understanding for equipment maintenance and operation as needed for retail centers.
Participate in weekly Guest Group Information meetings, developing appropriate retail hours based on guest group history and requests.
Utilize the LINK to schedule DIN, routine tasks, and preventative maintenance.
Through a consistent and accountable evaluation process, identify and provide opportunities for staff in continuing education, leadership development, career-pathing, and cross-training.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Develop understanding of operations in order to serve in the retail manager’s absence.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations.
Ensure that retail areas are clean and ready for guests.
Ensure that stock and supplies are at levels to meet guest needs and sales.
Assist in re-orders as directed by the Retail Manager.
Receive merchandise for retail areas.
Demonstrate and train proper food handling and storage guidelines.
Assist in visual display of retail areas.
Participate in Young Life Pace Call trainings.
Engage with weekly camp meetings and spiritual development opportunities.
Maintain ServSafe and First Aid/CPR certifications.
Respond to the unexpected needs of a guest in a prompt and professional manner.
Represent Young Life positively and professionally within the community.
Work with and minister to the volunteer high school and college-age young people who attend our camp.